Bridal Alterations Terms and conditions

​

All customers must give a valid contact details and will receive a text message/ email or call when the alteration is complete. Any changes of these details, the customer must inform The Lancashire Seamstress. The customer are required to collect any goods with-in 1month of receiving the completion notification or the date given specified by their event. Unfortunately, I do not have the space to store items after the last fitting. Once items are deemed complete and there are no further alterations required, they must be collected at an agreed appointment. To store items after this point you will be charged a storage fee of £10 per week. 

​

For all special occasion alterations, customers are required to bring the correct shoes, and undergarments which may affect the overall fit of the outfit to each fitting. Any changes in these undergarments/shoes that requires additional work will be charged additionally. Any extra alterations added during fitting will be charged separately. Each outfit will require at least a consultation fitting and collection.  There is a fee of £35 for the 1st consultation, to cover any admin prior to the appointment and the hours  appointment . There is also a charge of £35 for any additional appointments that are required. The collection fitting is free. If undergarments or shoes etc. are not brought to an appointment and therefor require and extra fitting this will be charged accordingly. Measurements will be taken at each fitting, if the dress is being taken in. Any major changes in body size that affects the alteration (+/- more than 2cm), which then requires the alteration to be redone or adds additional work will be charged accordingly. It is recommended that you are at your desired body size before your initial consultation. I can only fit to the shape you are at the fitting, even if you inform me that you plan to change shape, I cannot guestimate how you will change in size.

​

If you are planning to change shape running up to your wedding, please inform me of this prior to booking in.

​

Rescheduling or Cancelling fittings- 5 working days’ notice must be given when cancelling or rescheduling fittings. If the required notice is not given the appointment will be charged at £35 per hour, as I am often unable to refill these gaps at short notice. Appointments are booked far in advance so that you can plan around them, however in unforeseen circumstances please contact The Lancashire seamstress as soon as possible. I cannot always be flexible with appointments being moved during peak season at late notice, so it is best to keep to the dates and times you have chosen where possible, however I will do my best.

​

Please make sure that you read through the notes taken during your fitting and what you are being quoted for.  If you require any additional non fit/fit services that are not noted down then please let us know as any additional alterations will be quoted separately. Any alterations that are missed in the notes but were discussed during the fitting and need to be carried out will be added on when altering. If anything over £80 is missed (or greater than 25% of the quote) then you will be informed.

​

Once all the alterations are complete and you have had your final fitting to approve the fit. The garment then becomes your responsibility. Any further alterations required once the garment has been collected will be charged as a new alteration. It is important that any issues are raised during your fittings, please check you are fully happy with all alterations carried out. If you do have any concerns please contact us within 48hours of collecting your outfit/dress, so that we might rectify any problems. Any fit issues not raised within that time frame may be charged as a separate alteration. If you do change shape or decide on alternative shoes that effect the fit of your dress after collection and before your wedding date, I will do my best to accommodate the new alterations that may be required, but you may need to be flexible with appointment times.

​

Items left with the Lancashire seamstress are covered under our business insurance. Please make sure you have let me know the value of the items you are leaving with me. I do recommend that you do make sure that your dress is covered under your wedding insurance. If there are any unforeseen circumstances that mean the alterations carried out, have caused the outfit/dress to be unwearable or you are unhappy with the alteration and given sufficient notice (within the time frame noted above) for us to rectify the issues, then the Lancashire Seamstress would pay compensation up to the value of the item.

​

Any items deemed uncollected after 6 months will be re-sold or disposed of, at the discretion of The Lancashire Seamstress. The Lancashire Seamstress will not seek to gain a profit from the sale of these items but to recover the cost of the debt owed on them.

​

​

By leaving your items with The Lancashire Seamstress you are agreeing to the above terms and quoted price. Quotes are worked out by how long I predict the alteration may take at £45 per hour. If an alteration takes much longer than predicted, then you will be contacted to approve any major additional costs (if the additional value comes above £80 or greater than 25% of the quote) 

​

Out of hour appointments are available these are £50 extra per appointment, if required please discuss with the seamstress

​

Pressing : Wedding dress pressing - £30 -£60,

Pressing Veils £20-£30

Dress storing £10 per week

Bridesmaid dresses and flower girl pressing £10-£15